Privacy Policy

We may collect the following information:

• Name
• Email address
• Phone number
• Business name
• Information submitted through website forms
• Appointment or inquiry information
• Basic technical and usage information such as browser, device, IP address, and website interactions where applicable
• Customer communications
• Information necessary to provide and support our services

We may use information to:

• Respond to inquiries
• Provide our website and automation services
• Set up and manage customer accounts and systems
• Send service-related communications
• Send appointment confirmations and reminders where applicable
• Provide customer support
• Process and administer purchases and subscriptions
• Improve our website and services
• Prevent fraud and maintain security
• Comply with applicable legal requirements

We may use third-party providers for functions such as payment processing, website hosting, CRM functionality, analytics, communications, scheduling, email, SMS, and other infrastructure necessary to provide our services. These providers receive only the information reasonably needed to perform their functions and handle it under their own terms and privacy policies.

Payment information may be collected and processed by the applicable payment provider. BluePeak Digital Media does not necessarily directly store full payment card information. Payment providers handle payment data according to their own terms and privacy policies.

Our website may use cookies and similar technologies, and may use analytics tools to understand how visitors use the site. You can control or disable cookies through your browser settings, though some site features may not work as intended.

We keep information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

We take reasonable steps to protect the information we handle. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you contact us or become a customer, we may send you service-related messages such as replies to inquiries, onboarding information, billing notices, and support updates. Where applicable, you can opt out of non-essential communications at any time.

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain uses. To make a request, contact us using the details below. We will respond in line with applicable law.

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

Our service providers may process information in countries other than the one in which you live. Data protection laws in those countries may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes means you accept the updated policy.

If you have questions, contact BluePeak Digital Media at:

• bluepeakdigitalmedia@gmail.com
• bluepeakdigitalmedia26@gmail.com